TriageResult
Comprehensive triage analysis result
Properties
classification (required)
- Type:
object - Description: Primary classification
priority (required)
- Type:
object - Description: Priority level 1-10
confidence (required)
- Type:
number - Description: Classification confidence 0-1
reasoning (required)
- Type:
string - Description: Detailed reasoning for classification
suggested_workflow (required)
- Type:
string - Description: Recommended workflow
extracted_entities (required)
- Type:
object - Description: Extracted entities
business_intelligence (required)
- Type:
object - Description: Business insights
next_actions (required)
- Type:
array - Description: Recommended next actions
estimated_response_time (required)
- Type:
string - Description: Expected response timeframe
escalation_triggers
- Type:
array - Description: Escalation conditions
Example
{}